Christchurch Branch Event - Field Trip to Canterbury Health System Design Lab

Register by 5:00 pm, Wednesday 13 May

Over the next five years, the Burwood Health Campus and the Christchurch Hospital will undergo a $650 million redevelopment. This is the biggest ever investment in public health facilities in New Zealand, and it requires “whole of system” thinking and design input to create work spaces of the futu??re.

The Canterbury Health System's Design Lab is in a massive warehouse, and is being used to mock up new concepts for hospital areas and ways of working. Hundreds of people from all parts of the health system have been involved in the design process. The Design Lab fosters engagement and innovation, and challenges our traditional views of how hospital services should be provided.

We are delighted that Richard Hamilton, CDHB’s Business Development Manager, will personally guide us around this “lab”, explaining the facilities rebuild and design processes, and telling the story of CDHB’s health system and transformation journey.

Where and when

17 B Print Place, Middleton (off Birmingham Drive). See map.
Wednesday, 20 May. 5:30 pm networking. Meeting from 6:00 pm until around 7:30 pm.


The cost includes nibbles and non-alcoholic drinks.
People who register via the website:
  • Members $11.50 incl GST.
  • Non-members $17.25 incl GST
  • Student members free of charge.
People who pay at the door:
  • Members 15.00 incl GST
  • Non-members $20.00 incl GST
  • Student members free of charge.

Note: Members = members of TechCommNZ and affiliated organisations: NZATD, TWIA, PRINZ

About the speaker

Richard Hamilton is the Business Development Manager for the Canterbury District Health Board, managing a small team of process improvement facilitators, production engineers and project office. Richard’s primary focus for the District Health Board is process redesign built around value streams, implementing the use of production planning methods in conjunction with Lean Thinking management principles. In the last year Richard has guided the establishment of the Design Lab for the Canterbury Health System, focused on allowing staff and patients to engage in transformative thinking through design methodology.

Richard has over 20 years’ experience in production planning and management for logistics and service industries. This work has included assisting in the redesign of core New Zealand Post business processes during the early 1990s, with Richard establishing the leading daily forecasting and scheduling tools for this sector. This work became world-renowned for its success, and led to work in countries as diverse as Argentina, Czech Republic, and Malaysia.

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