Grant Wooding

Available for a new role - immediate start (enquiries welcome - please see contact details below)

About Grant

I am a Technical Writer and Process Documenter, with a strong practical, operations and engineering background specialising in the following:

  • Documents required for BAU (Go-live) support when IT/ Telco systems and applications go into Production.
  • Reference manuals/ guides/ diagrams (e.g., IT Support, Operations & Sales Support, Logistics, RMA, Accounts, Manufacturing, processes).
  • Taxonomy/ Metadata for IT/ Telco related Engineering & Operational Documentation.

Contracting Resource to Telco's, Startups, Corporates, Utilities, Local Govt & Institutions.

Technical qualifications:

Level 6 NZQA, Tertiary qualified Telecommunications Engineer (N.Z.C.E.), Radio and Associated Electronics Technician and limited Electrical Registration.

Non-technical qualifications/skills:

Sales, Communications English, Wiki & SharePoint Administration

I specialise in:

  • Creation of Engineering Document Templates
  • Taxonomy/ Metadata for the Document Libraries
  • Technical Documentation & Processes
  • Service Desk Documentation
  • Operational Documentation
  • Installation & Testing Standards
  • Detailed Job descriptions
  • Quick guides (cheat sheets)
  • User guides
  • Step by step software programming guides
  • Provisioning & Faults handling Manuals
  • Provisioning processes
  • Incident handling processes
  • Test plans/ forms
  • Process diagrams
  • Pre-sales diagrams, flowcharts, process outlines
  • Handover Checklist documentation/ forms

Contact details are:

Grant Wooding
Technical Writer (Director)
Gamma Technologies Ltd
22a Acacia Road
Torbay 0632
Cell : +64 21 446 663