Let's Tech Communicate


July 2019

In this month's Let's Tech Communicate: Learn to love the little things and improve your user experience with micro-interactions. Then, what's right is wrong, and what's wrong is left; words still matter. Take up your shield and sword – you'll need them. Every tech comm project is a monster and it's your job to subdue it. And if that's not frightful enough, get ready to make (and master) small talk in awkward professional situations.

Improve your UX with micro-interactions

The best products do two things well: features and details. Features are what draw people to your product. Details are what keep them there. Improve your UX with micro-interactions – while design solves universal problems, micro-interactions are the delightful moments your users have while using the product. They work because they appeal to the user’s natural desire for acknowledgment.

Words still matter (even in IT)

Did you hear the joke about the Danish medical system for the amputation of legs? It gives you two choices. To amputate the “left” leg or to amputate the “correct” leg. Actually, it’s not a joke. It’s an actual IT system installed by Epic Systems (what a name!). That's why words still matter (even in IT).

Thanks to Roy McKone for sharing this one!

Every project is a monster you battle and slay

Every project is a monster you battle and slay. Certainly, when you find yourself with a new, highly complex, confusing, and intimidatingly technical project for which you must write clear and user-friendly documentation in a short amount of time, it is like staring into Nietzsche’s abyss. But is there any truth to the idea that it takes a monster to kill a monster?

How to master small talk in awkward professional situations

Do you know how to master small talk in awkward professional situations? Who needs a distress signal? With a little practice and some preparation, you can avoid awkward situations and confidently start (or gracefully exit) any conversation. Making great small talk could very well be the key to acing your next interview, connecting with new coworkers, or forming valuable business relationships...at a conference, for example!

Thank you, Meredith for sharing this blog!