Persuasive Communication - how to make a difference - March 2014

As a technical communicator you have a valuable contribution to make to the pool of ideas that help to shape your organisation. Your creative ideas are vital to the future of the company and your problem solving skills are second to none. You are good at spotting potential issues and may have nagging doubts about the way a project is going.

It is not always easy to get your message through to people, or get them to take action. How can you get others to listen to you? Some people seem to ignore your ideas, or they dont seem to care. Others might be strongly opposed to your point of view and put obstacles in the way! You have the ability to influence the success of the entire organisation. But first you need to be heard and understood. It is easier than you think.

This presentation will provide some key tools you can use immediately to communicate with persuasion. Inspire others with your ideas, be convincing, get people to listen and take action!


Heather Grace is an experienced training facilitator and business coach who has worked in a variety of professional roles in the technology sector. She has particular experience in running businesses involved in IT, Professional Engineering Services and the Sciences.

Originally from a technical background in the manufacturing sector, Heather has diplomas in Management and Psychology, plus 30 years' experience in the business world overseas and in NZ. Her business experience includes technical sales, sales management, project management, contract management and general management roles.

Heather runs the TechBiz Success Academy, providing training and coaching in communication, technical sales and growth strategy for technical people and technical businesses.


Monday 17th March, 5.30pm 7.30pm
Networking (light refreshments provided) from 5.30pm. Presentation from 6.00pm.


Normanby Hotel (formally Cardrona Speights Ale House - click here for map.)
37 Normanby Rd
Mt Eden, Auckland
Meeting in thedining area to the left of the bar.


People who register via the website:

  1. Members $11.50 incl GST.
  2. Non-members $17.25 incl GST.

People who pay at the door:

  1. Members $17.25 incl GST.
  2. Non-members $23.00 incl GST.

The cost includes nibbles.

Note: Members = members of TechCommNZ and affiliated organisations:NZATD, ASTC(NSW), ASTC(VIC), PRINZ.

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