• Listed: 19 January 2023
  • Closes: 27 January 2023
  • Auckland and Wellington
  • Contract - fixed term
  • Tactics Limited

Tactics Ltd is looking for experienced contract technical writers in Auckland and Wellington. Contract periods range from three months to one year.

About Tactics

Tactics is a documentation and training consultancy that operates in New Zealand and South-East Asia. We’re a friendly, diverse and supportive team committed to providing outstanding value and service to our clients. Check us out at www.tactics.co.nz.

What we offer

We offer competitive contract rates and training in our proven methods to successful applicants. You will benefit from our collective experience and work with some of the best consultants in the industry.

Position responsibilities

We’re looking for technical writers who can produce clear, accurate and easy-to-use policy manuals, standard operating procedures, user guides and other documentation. Responsibilities include:

  • Analysing and understanding requirements
  • Business process mapping and facilitation
  • Close collaboration with subject matter experts to capture knowledge, validate information and resolve issues
  • Development of plain language documentation that meets the needs of the users and the client’s requirements.

Skills and attributes

Ideally, you have:

  • Great analytical skills and an open, curious and questioning mind
  • Enthusiasm for clear communication and problem solving
  • Empathy and the ability to communicate with people at all levels of an organisation
  • Familiarity with Information Mapping® or structured writing principles and techniques
  • Excellent organisation and time-management skills and the ability to work to deadlines
  • Experience with Microsoft Office applications, SharePoint, Jira/Confluence or similar.

You must be able to travel and spend time at client locations for short periods of time.

Qualifications and experience

We prefer candidates with a tertiary qualification and several years of work experience, including in the public sector. You must have technical writing experience and be able to provide examples of your writing.

Please send a cover letter and CV to Angela White at angela.white@tactics.co.nz.

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