• Listed: 11 October 2021
  • Closes: 12 November 2021
  • Takapuna, Auckland
  • Permanent - full time
  • Thinkproject NZ Ltd

The company

Thinkproject is a leading Europe-based construction and engineering SaaS provider. It specialises in turning intelligence from data and industry experts into an advantage for customers. It provides digital solutions enabling the management of asset lifecycles to 2,750 customers and more than 250,000 users, in over 60 countries. Thinkproject has 500 employees including 45 in Australasia.

The opportunity

You’ll work in a small and harmonious team of technical communicators. You’ll be responsible for creating effective online help content in various media for our NZ-based suite of asset management solutions, RAMM, now being sold to a global market.

The role

You’ll work with our business analysts, developers, support and marketing teams in an Agile environment to create help content that’s useful, clear, and available where our clients need it. You’ll use a variety of tools to exercise your creativity. You’ll create and publish help videos, marketing videos, online training courses, release notes, reference documents, GIFs, newsletters, and various other training and marketing materials, alongside our European colleagues.

Your skills and experience

You’ll need knowledge or previous experience with:

  • two years technical writing/communication, or equivalent experience
  • creating online software documentation
  • creating online training courses using software such as Articulate 360
  • explaining complex and highly technical information clearly and fluently
  • working in an Agile environment
  • Plain English, demonstrating excellent written and verbal communication skills
  • authoring or content management systems such as Author-It
  • image and video editing software, such as Snagit, Camtasia, and Adobe InDesign.

About us

Thinkproject NZ Ltd (formerly RAMM Software Ltd) is a great place to be. We work in a collaborative, friendly and supportive environment. In addition to a great job, competitive salary and flexible working conditions, our office in Takapuna boasts a pool/table tennis/air hockey table and games area with great views over the beach and harbour to Rangitoto, and ample food options nearby.

Contact: