Tanya Taylor

About Tanya

Tanya is an experienced technical communicator in central Auckland. 20 years in the software industry - writing, editing and localising interfaces and user content. 12 years as a technical communications lead.


Skills include:

  • Building and leading teams
  • Developing systems and processes
  • Influencing change
  • Managing projects
  • Building working relationships.

Work experience

Tanya's extensive work experience covers:

  • 20 years' technical writing experience in the software industry
  • 5 years' publishing experience (magazines and marketing publications)
  • 11 years' experience leading a communications team and developing a culture of collaboration and trust
  • 11 years' experience developing systems and standards to improve efficiency, raise documentation quality, resolve problems, and add value to the business
  • 19 years' experience in the translation and localisation of technical content.

Type of work

Tanya is interested in freelance or contract work of the following types:

Technical documentation:

  • software interface text
  • release notes
  • online help
  • user guides and manuals
  • process diagrams
  • style guides (writing, voice and tone)
  • localisation and translation of software and user content.

Business documentation:

  • policies, processes and procedures
  • proposals and reports
  • tender responses
  • corporate and stakeholder communications
  • training materials.

Media and communications:

  • articles and press releases
  • newsletters and brochures
  • wiki / intranet content.

Editing and proofreading

  • any content type.

Consultancy and training

  • building technical communication teams
  • team processes and procedures
  • strategic direction and productivity
  • relationships with internal stakeholders
  • authoring tools and technology
  • principles of plain language.

Contact details are